I hope this is for real and not just a show. If they were so interested in customer concerns about pack searching, why would they have gone to clear front packs at all?
The latter part is quite interesting. If Topps originally said that there would be 15 autographed versions of each title, and stamped the cards "x/15" at certain odds, and didn't get enough orders to meet the odds, then there might not be 15 autographed versions of each title, right?
Hey, Andrew - maybe that's why there haven't been more chrome superfractors!! One would hope that if the release stated "one per title" that they would just issue each card, but maybe they held some back to maintain the pack odds.