Topps screwed up my order as well. However, they sent me an extra ANS11 album, so I more than lucked out. On the invoice, there wasn't even the one ANS11 album I ordered, but in the box, there were two. I'm sorry for the hassles others have had, but appreciate that carelessness doesn't always go against the consumer at Topps.
By the way, if anyone wants to buy or trade for my extra, I'm going to post in both the buy and trade sections of the forum.