I went to check on the status of my binder order, I waited on hold with Topps Customer service for over 30 minutes with 7 customers in front of me, only to be told the operators system was down. Your kidding me I said, so if the system was down how come it took over 30 minutes to clear out 7 customers, I said, the response was on behalf of the company I apologize. Come ON , REALLY ?